Contact
Last updated: September 2, 2026. Questions about a Kindneo frame, a family calendar, an order, shipping, or a return: we answer on business days.
Write to support@kindneo.com. This is the customer service address for Kindneo. Include your order number if you have one. For a damaged carton, attach photos of the box and the product.
Hours
Monday through Friday. We aim to reply within one business day. Closed weekends and public holidays.
Kindneo
1209 Mountain Road Pl NE
Albuquerque, NM 87110
United States
Do not ship a product return to this address until we have confirmed the return address for your order. Start a return at support@kindneo.com. See the return policy.
Before you write
Shipping to the United States is free. Fulfillment is typically 1 to 3 business days. Delivery is 7 to 15 business days after we fulfill the order, with tracking by email. Returns: 90 days from delivery, no restocking fee. Warranty: 2 years on manufacturing defects. Full detail: shipping and returns.
Privacy requests
Access, correction, deletion, or a do-not-sell / do-not-share request: support@kindneo.com. Policy: privacy policy.